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If you're using Outlook to access your Office 365 email account or another Exchange-based email account, and you're having problems, we want to get you back to sending and receiving email as quickly as possible.
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Create and book all of your meetings (group meetings, 1:1s) without ever leaving your Outlook inbox Get Doodle add-in for Outlook now We want you to enjoy this integration. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive. Share them with others and work together at the same time.
Microsoft Outlook. Connect, organize, and get things done with free personal email and calendar. Create free account Sign in Try premium Microsoft Outlook Try premium Sign in Create free account Everything you need to be your most productive and connected self–at home. In addition to web browsers, you can easily add Grammarly to Microsoft Outlook. To do that, you simply need to install the Grammarly add-in for Microsoft Office.
If you're looking for help with Outlook.com, check out Help for Outlook.com. > If you're looking for help with Outlook for Mac, check out Outlook 2016 for Mac Help.
Let us fix your Outlook connection problems for you
We can diagnose and fix several common Outlook connectivity issues for you. If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section.
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Where To Get Microsoft Outlook
Let us fix your issue Support and Recovery Assistant for Office 365 | Need more help? Contact support for business products - Admin Help. |
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Fix software update and profile issues
Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Office 365.
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Run Windows Update | If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. For Windows Update instructions, see Windows Update: FAQ |
Repair your Outlook profile | An Outlook profile is a set of configuration information that includes your user name, password, and file storage location. To repair your Outlook profile, see Fix your Outlook email connection by repairing your profile. |
Check for service issues | Admin only: If more than one person in your organization is experiencing email problems in Office 365, it could be due to a problem with the service. Go to the Office 365 service health dashboard page (admin sign in required), and check the status of the services under Exchange Online. |